Refund & Return Policy

For digital courses, we offer a 7-day refund window from the date of purchase, provided you have completed less than 25% of the course content and have not downloaded all materials. To request a refund, email info.growthshastra@gmail.com with your order details.

Refunds will be processed to the original payment method within 7–10 business days of approval.

For done-with-you or done-for-you services, refunds are governed by the terms of your individual service agreement. Generally, once work has commenced — including strategy, creative production, or campaign setup — the initial setup fee is non-refundable. Monthly retainers may be cancelled with 15 days' notice for the following billing cycle.

The following are non-refundable:

• Ad spend processed directly through Meta, Google, or YouTube.
• Third-party tool subscriptions purchased on your behalf.
• Course access where more than 25% of content has been consumed.
• Custom creative assets, funnels, or deliverables already produced.

To initiate a refund, contact us at info.growthshastra@gmail.com with your name, purchase details, and reason for the request. Our team will review and respond within 3 business days. Approved refunds are credited back to the original payment method.

Recurring subscriptions or community memberships can be cancelled at any time from your account settings or by emailing us. Cancellation stops future billing but does not refund the current active period.

In cases of technical failure, duplicate charges, or service non-delivery on our part, we will issue a full refund upon verification. Each request is reviewed individually to ensure fairness.